Refund Policy
In this Refund Policy, “us,” “our,” and “we” shall mean itafx.com t/a INSTITUTIONAL TRADING ACADEMY (“ITA”).
Refunds Post-Purchase
Once a purchase has been made and evaluation credentials have been sent to the customer, no refunds will be issued under any circumstances. Customers are encouraged to clarify any questions with our support team before making a purchase. All sales are final.
Acceptance of this Policy
It is the trader’s responsibility to read and understand this Refund Policy. The terms outlined here, along with our Evaluation Terms and Conditions, are incorporated into the agreement between the trader and ITA. By placing an order for any ITA Evaluation, the trader confirms that they have read, understood, and fully accepted this Refund Policy. If the trader does not agree with the terms, they are prohibited from making any purchases from ITA. For any questions, please contact us at: 📩 support@itafx.com
Chargebacks
The trader explicitly agrees not to initiate a chargeback on any payment made to ITA, via credit card or any other payment method, without first contacting us.
If a chargeback is filed:
ITA reserves the right to suspend any Membership or Evaluation Accounts held by the trader.
ITA may withhold any profit split payments owed to the trader.
ITA may recover any amounts previously paid to the trader, including all profit splits.
The trader agrees to cover all costs incurred by ITA in defending such chargeback claims, including but not limited to legal fees — regardless of the outcome of the dispute.
Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will become effective immediately upon being posted on our website. By making a purchase, the trader agrees to comply with the latest version of this Refund Policy. For any questions, please contact our Customer Support team: 📩 support@itafx.com
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All content published and distributed by Institutional Trader Academy and its affiliates is for informational purposes only. The information provided on www.itaacademy.com does not constitute investment advice, an offer to buy or sell financial instruments, or a recommendation of any security, company, or investment fund. Testimonials displayed may not be representative of all traders and do not guarantee future performance or success.
The sole activity of Institutional Trader Academy is trading simulation, as outlined in our Terms of Use. Foreign exchange and trading carry a high level of risk, and market prices can be highly volatile.
There is a possibility of losing your entire investment. Leveraged trading amplifies both potential gains and losses, meaning even minor price movements can significantly impact your account. Trading may not be suitable for all investors. It is strongly advised to consult a financial professional before making any investment decisions.
No guarantees of profit or success are made, and past performance does not indicate future results. All trading and investment decisions are made at your own risk.
Institutional Trader Academy does not offer or provide trading advice, and we make no representations regarding potential profits or losses. For more details, please review our Terms of Use, Privacy Policy, and Risk Disclosures.
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